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What happens when you spend nearly 30 years in IT — and live through every major shift from dial-up to AI?
In this episode of Tech It From Me, I reflect on how IT departments have evolved since the 1990s. From my early days teaching computers at New Horizons to the dot-com chaos of Teilhard Technologies, I’ve seen the IT function go from heroic help desk wizardry… to outsourced cost center… to something entirely new in the age of cloud and Augmented Intelligence.
We’ll talk about:
- The rise and fall of in-house IT
- How cloud and outsourcing changed everything
- Why I call it “Augmented” — not Artificial — Intelligence
- The real risks of deprioritizing IT in today’s cost-focused world
- And what I believe the next generation of IT leaders need to thrive
If you’ve ever worked in tech, relied on tech, or wondered where IT is headed next — this one’s for you.
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📖 Read the full write-up: From Y2K to AI: How IT Departments Have Changed — And Where They’re Headed